Back on the 26th December of last year I had some problems with my single player stats being completely fucked up for me on Call of Duty Modern Warfare 2.
As all of my stats were saved on the steam cloud, I naturally proceeded to send a message to Steam asking why this had happened and what would be a possible resolution to me problem.
My message to Steam
I don’t know what the problem is exactly, I just know that my Modern Warfare 2 Single Player Stats have been reset. I thought all modern warfare stats were stored on the steam cloud?
As you can see by my achievements http://steamcommunity.com/id/DavidMiller/stats/ModernWarfare2 I have completed 44 of 50 achievements, yet if you look at the images uploaded, it shows a different story!
Please tell me how I can get my game to show my stats again. Steam seems to still recognise that I have completed these achievements as it shows it on the steam community website, but not in game.
This problem is Steams and not Infinity Wards, nor is it Activisions as the problem seems to be with the steam cloud not having the correct data?!
FYI - I have tried the solutions about renaming the .stat file with no luck. I would like to complete single player ( which includes co-op ) but in order to get the last 6 achievements I need to re-complete the rest of the game, which would be a major waste of my time!
I would also like to add that I have never played my games on a different computer therefore my stats could not have been reset in such a manor. I have not recently formatted. I don’t have any viruses. I haven’t used any form of hack / modification or any such thing EVER!
The response that I received ( almost 3 weeks later on the 7th January ), obviously shifted the blame immediately to Activision, as Steam thought they were not at fault here. Read their response below.
Steam Response
Hello David,
Thank you for contacting Steam Support.
We appreciate your concern.
We are aware of the problem and are investigating the issue further.
For news regarding the latest updates and patches, Please check the SteamPowered News page:
http://store.steampowered.com/news/
Further support for this title is handled by a third party support department - please follow the link below for instructions to contact the support provider for this title:
Title: Call of Duty: Modern Warfare 2
Link: http://support.steampowered.com/kb_article.php?ref=3991-EOAV-1596
Please let us know if you experience further difficulties, or if you have additional questions or concerns.
I then proceeded to contact Activision, being forced to register on their damn website, and I sent them the same message. With in 1 hour of me sending the message, I received a response!
Activisions Response
Hi,
Thank you for contacting Activision’s Technical Support. I'm sorry to hear about your problem. The Steam achievements are stored on the server. However your local files may have been corrupted or lost. There is no way we can send you files or alter your local profile on your computer.
I then sent another message to them :
My Message
hi, thanks for getting back to me so quickly. is there a way for me to delete something from my computer to enable me to download the progress data from the servers?
Response
Hi,
As far as I know, this is not possible. Steam does not store the singleplayer or save data which would contain those files.
Not satisfied with this answer I then proceeded to ask another question!
My Message
is it possible that an update to mw2 could be applied that also uploaded single player save files and such to the server? as having the complete stats and everything online would totally eradicate problems such as the one that I'm having!
Response
Hi,
Activision is a video game publisher not a developer, we do not make or patch games nor edit in-game content; that would be up to the developer. I am not sure something like this is even possible. Unfortunately you will need to re-progress through the single player game. You should still be able to access those last few achievements without having to do the rest. You might need to unlock some Spec Ops levels though.
Still not satisfied with the responses that I have received, I have then messaged Steam support back with the following message:
Message
Hi,
Thanks for getting back to me. I would like to point out that there have been two updates to Modern Warfare 2 since the games launch, both with no information about the updates on the steam news page, as linked by yourself there.
I have contacted Activision, and they have completely shifted the blame over to Infinity Ward, and I have yet to find a way to contact their support section. Have there been any updates to this ?
With still no resolution to this problem, I have been forced to replay the entire special ops again to complete my stats. I will even be forced to complete part of the single player so I can get the last achievement that is unattainable via special ops – Ghost - Plant the C4 in "Cliffhanger" without alerting or injuring anyone in the blizzard.
Oh what fun times lay ahead!